Communication as a Job Skill

Communication is a fundamental aspect of human interaction and quite similarly, the professional landscape. The ability to pass information clearly and in a timely manner is not just desirable, but a necessity in every workplace. Though relevant for team collaboration and positive workplace relationships, communication also comes into play in customer/client relations and a business’ external operations. Though important, communication skills can be difficult to develop and implement in workplaces especially with the rise in remote and hybrid work systems.

This article will give insights into what communication for work is and why it is an important skill, the importance of effective communication skills for the workplace, how to build and improve communication skills and the different remote careers or job roles that require these skills.

Communication for work is the exchange of information and ideas in the workplace. Simply put, any communication at work, about work. It is an essential work skill as it ensures employees have the information they need to perform their responsibilities, reduces inefficiencies and help build a positive work environment. Miscommunication on the other hand, can cost a business greatly in terms of time and resources. 

Workplace communication can be either be formal or informal and can be internal within the organisation or external with other stakeholders. Within an organization, it is important to develop a healthy and beneficial communication process. Communication takes different forms including verbal, non-verbal and written. This can be expressed through different mediums including but not limited to emails, videoconferencing, face to face conversations, phone calls and chats, tone of voice, body language, and so on. 

Effective communication is one that is concise, delivered in a clear and understandable manner, organised logically, relevant to the receiver's needs, and timely. It also involves listening actively, being open to feedback, and the ability to adjust the message to suit audience and context. Effective workplace communication ensures better results for individuals, teams and the organization at large. This is because it boosts team productivity, employee morale, satisfaction, and engagement. Communication is also key for better team collaboration and cooperation. Ultimately, it helps drive better results for individuals, teams, and organizations. 

Imbibing good communication skills helps to have a positive workplace experience. In trying to develop and improve this skill, one must keep the following in mind:

There is hardly any job that does not require good communication skills. However, here are top ten remote jobs where this skill is highly sought after.

Content writer
Human Resource Associate
Customer Service Representative
Interpreter
Public Relations Specialist
Communications Executive
Online Sales Representative
Social Media Manager
Virtual Counsellor
Marketing Manager

Good communication skills will always be in demand as every organisation requires it to ensure efficiency and productivity. Thus, candidates who possess this skill would usually be considered the fittest in the job market. Therefore, it is not only necessary to build, but to continue developing these skills and staying updated with the various trends in communication.